
Archive for the ‘FAQ’ Category
Some FAQs on Using Groups
We recently migrated the Groups under “Manage” to “Residents” for some consolidation.
All the groups that were created earlier through “Manage” have now become private groups under “Residents” tab. (A group is private if you want to restrict residents joining without prior approval to join, typically meant for Residents Committees ).
You can now have discussions within the groups, have polls, upload files etc.
FAQs on Using Groups at CommonFloor:
I believe it was possible to add folks to these groups without sending invitations. Now I think we have to send an invitation and wait for them to sign up.
We have add a “Add member” for groups. Group owner can see this option an add people to the group. Upon addition, users will be sent an email and they can choose to unjoin the group.
I have seen that SMS doesn’t go to general groups. SMS did go to group created under Manage button. Is this observation correct?
For groups under “Residents” (from now would be referred as Groups), any member,not just admin or creator of the group, can send SMS and Email to other group members. Thus any communication sent from group interface would observe individual member’s settings.
If you are sending SMS from “Manage” -> “Inform Members” and then select a group, this will be sent to all members with mobile number present.
We had to keep it this way to ensure better group collaboration as well as repect the importance of messages from Admin.
